Policies
Privacy Policy
This website may collect basic personal information such as your name and email address when you subscribe to updates, place an order, or contact us through the website.
Your information is used only to process orders, respond to enquiries, or send occasional updates about books and related news. Your personal information will never be sold or shared with third parties for marketing purposes.
Payments made through this website are processed by secure third-party payment providers. We do not store your payment details.
This website may use basic analytics and cookies to understand how visitors use the site and to improve the experience.
Links on this site may direct you to third-party retailers such as Amazon or other external websites. These sites operate under their own privacy policies.
If you have any questions about this policy or how your information is used, please contact us via the Contact page.
Terms of Use
michellegrabler.com is operated as part of Seek the Treasure Press.
All content on this website, including text, images, illustrations, and book materials, is protected by copyright and may not be reproduced, distributed, or used without permission.
The information on this website is provided for general information about the author and books. While we aim to keep the information accurate and up to date, we make no guarantees about completeness or accuracy.
By using this website, you agree to use it for lawful purposes only and not to misuse, disrupt, or attempt to gain unauthorised access to the website.
This website may contain links to third-party retailers such as Amazon or other external websites. We are not responsible for the content, policies, or services of these third-party sites.
We reserve the right to update these terms at any time.
Shipping
Orders are shipped from Australia and we aim to dispatch orders within 2–5 business days.
Shipping costs and estimated delivery times are shown during checkout and vary depending on destination and postal services.
We currently ship to many countries worldwide. However, shipping may not be available to certain destinations.
International delivery times vary and may take 2–8 weeks depending on the destination and local customs processing.
Any import duties, taxes, or customs fees charged by the destination country are the responsibility of the customer.
If you have any questions about shipping to your location, please contact us via the Contact page before placing your order.
Returns & Refunds
We want you to be happy with your purchase. If something is not quite right, we are here to help.
Damaged or Faulty Items
If your order arrives damaged or faulty, please contact us within 7 days of delivery. We may ask for photos so we can review the issue and organise a replacement or refund as quickly as possible.
Change of Mind
As a small independent publisher, we are unable to offer change-of-mind returns, so please choose carefully before placing your order.
Incorrect Address
If the shipping address provided at checkout is incorrect and the parcel is returned to us, we can resend the order once the correct address is provided. Additional shipping fees may apply.
Refunds
Approved refunds will be issued to the original payment method. Please allow several business days for the funds to appear in your account.
If you have any questions about a return or refund, please contact us via the Contact page.
Payment
All payments are processed securely through the payment providers available at checkout.
Order Enquiries
If you have questions about your order, please contact us through the Contact page.